✦ Rochester & Buffalo's Rug Cleaning Specialists — Free Pick-Up & Delivery | Call: (585) 272-7847

We Bring Rugs
Back to Life.

Rochester & Buffalo's dedicated rug washing studio — built on 46 years of family expertise and nationally recognised technique. Every rug gets the chemistry it actually needs.

46+ Yrs Family Experience
 Pick-Up & Delivery
 All Rug Types
 Rochester & Buffalo, NY
46+
Years Family Experience
1,200
Gallon Wash Tub
14ft
Centrifuge Extractor
All
Rug Types & Fibres

We Clean the Pieces Others Walk Away From.

Wool, silk, synthetic, antique — you name it, we know it inside and out. Every rug gets the precise chemistry it actually needs.

Mascot washing a rug with a scrub brush
All Fibre Types

Complete Rug Washing

Soil, odours, and stains removed from any rug — no matter the fibre. We use the precise chemistry your rug requires, safely and thoroughly.

  • Deep soil extraction
  • Odour elimination
  • Colour-safe process
Learn More
Mascot in a bathtub — deep hand washing
Antique & Fine Rugs

Deep Hand Washing

Some rugs demand a gentler approach. Delicate, antique, silk, and fine-fibre pieces are hand-washed with the patience and precision they deserve.

  • Gentle hand technique
  • Safe for delicate fibres
  • Museum-quality care
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Mascot with a dog — pet stain and odour removal
Odour at the Source

Pet Stain & Odour Removal

Pet accidents happen — and surface cleaning isn't enough. Our treatment eliminates odours deep in the fibre, not just on top of it.

  • Deep-fibre odour treatment
  • Stain neutralisation
  • Safe for all pets & fibres
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Mascot holding a fringe comb — fringe cleaning
Detailed & Precise

Fringe Cleaning & Care

Fringe is one of the most neglected — and most visible — parts of a rug. We clean, groom, and restore fringe to its original condition.

  • Hand-cleaned fringe
  • Whitening & brightening
  • Grooming & repair
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Mascot measuring a rug — pick-up and delivery service
Rochester & Western NY

Pick-Up & Delivery

No hauling required. We come to you, pick up your rug, bring it through our full wash process, and return it fresh — at a time that works for you.

  • Scheduled pick-up & drop-off
  • Careful handling & wrapping
  • Western NY coverage
Learn More
Mascot with a laptop — free quote and assessment
Always Free

Free Assessment & Quote

Not sure what your rug needs? We'll inspect it, walk you through the process, and give you a clear, honest quote. No pressure. No guessing.

  • No-obligation assessment
  • Honest, upfront pricing
  • Expert recommendation
Get Your Quote

Not Just a Cleaning Company. A Rug Life.

Rug Life is the natural next chapter of a 46-year family business. Our parent company, Pinnacle Eco Clean, has been earning Rochester's trust since before most of our customers were born. We took that legacy and specialised it — bringing world-class rug care right to your door.

Family-Built, Locally Rooted

Decades of Rochester trust, carried into a new generation of specialised rug care. We know this community because we're part of it.

We Literally Teach the Industry

Other cleaning companies come to us to learn master-level textile science. We apply that same unmatched expertise on our own wash floor — for you.

World-Class Care — Right Here

You shouldn't need to ship your investment out of state for proper care. We bring the absolute highest standard of rug cleaning directly to Rochester, Buffalo, and all of Western New York.

Meet Our Team →

A Spa Day for Your Rug.

Every rug goes through our carefully developed 8-step wash process — designed to restore, protect, and return your piece looking its best.

01

Pre-Inspection

We document your rug's condition, noting pile, colour, fringe, and any damage before we begin.

03

Full Immersion Wash

Your rug soaks in our 1,200-gallon wash tub with precisely chosen chemistry for deep soil removal.

04

Centrifuge Extraction

Our 14-foot centrifuge spins out the water — similar to your washer's spin cycle, but built for rugs.

08

Protection & Delivery

We apply Fiber ProTector® if requested, wrap your rug in Tyvek®, and deliver it to your door.

You'll See Us Coming.

Our Rug Life branded Ford Transit is a familiar sight across the Rochester area. We schedule pick-up and delivery at times that suit you — no awkward waiting windows, no hassle. We handle your rugs with care from doorstep to wash floor and back again.

🚐

Scheduled Pick-Up

We work around your schedule, not the other way around.

📦

Careful Handling

Every rug is tagged, wrapped, and tracked throughout the process.

Schedule a Pick-Up →
Rug Life branded Ford Transit van — side view
Rug Life branded Ford Transit van — rear three-quarter view

Ready to Restore Your Rug?

Fill out the form and one of our team will be in touch shortly with a free, no-obligation quote. Or, if you'd rather talk it through first, just give us a call.

Hours Monday – Friday, 9am – 4pm
Location Rochester & Buffalo, NY

No spam, no auto-replies — just a real person calling you back.

Frequently Asked Questions

Everything you need to know about our rug cleaning process.

What types of rugs do you clean?

We clean virtually all rug types — wool, silk, cotton, synthetic, antique, Oriental, Persian, shag, and more. Each rug receives an individual assessment so we use the precise chemistry and technique its fibres require.

Do you offer pick-up and delivery?

Yes. We come to your home or business to pick up your rug, bring it through our full wash process, and return it to you fresh. We serve Rochester, Buffalo, and the wider Western New York area.

How long does the cleaning process take?

Most rugs are processed within 5–10 business days, depending on fibre type, soil level, and drying conditions. We'll give you a realistic timeframe when we assess your rug.

Is the cleaning safe for antique or delicate rugs?

Absolutely. Antique, silk, and fine-fibre rugs are hand-washed using textile chemistry specifically chosen for their construction. We've been safely cleaning delicate pieces for decades.

Can you remove pet urine odours completely?

In most cases, yes. Our full-immersion process and targeted odour-elimination treatment reach deep into the fibres where surface-cleaning can't. Severe contamination may require multiple passes — we'll be honest with you about what's achievable.

How much does rug cleaning cost?

Pricing depends on rug size, fibre type, and condition. We offer free assessments and honest, upfront quotes with no surprise charges. Fill out the form above or give us a call and we'll give you a clear estimate.